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Frequently Asked Questions -
Adding more Casino Games

How do I download more casinogames?
Why is a game grayed out?
What if I get an error while downloading further games?
Why does it take so long to download new games?

1. How do I download more games?

• Once you have connected to Home Casino you will see that the grayed out  casino games say 'Click to download'
  
  
• Select the game(s) you want to download.
  
  
• A 'Loading Package' box will appear.
  
  
• Close this and you can continue playing a game of your choice whilst the game(s) you selected to install, download in the background.

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2. Why is a game grayed out?

• The Casino software highlights games that you have not yet downloaded by graying them out.
  
  
• Games may be added to your collection at any time.
  
  
• See How do I download more games?

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3. What if I get an error while downloading further games?

• If you encounter any errors while downloading further games, please contact Support @ Home.

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4. Why does it take so long to download new games?

• The number of casino games you have selected, your Internet connection, and conditions of your Internet Service Provider's (ISP) network all affect your download time.

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